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About Us

Nancy Massett:
I am the owner of In-Dog-Neat-O inc. as well as a professionally trained groomer. I have a total of 27 years in the pet industry from professional grooming to pet-sitting and being a veterinary technician. I have worked in CT and NH. I have mirrored my professions in many ways. I am a licensed cosmetologist and a certified pet stylist, I was a medic in the US Army and Army Nat’l Guard, I was also an EMT and a member of a Volunteer fire dept. and the assistant director of security for a large mall for many years in CT, I was also a veterinary technician and I did volunteer work with REGAP CT. My passion is working with animals any way possible I currently am a member of NDGAA (National dog groomers association of America) ISCC (International society of canine cosmetologist) NHGA (The New Hampshire Dog Groomer’s Alliance) We as members of the NHGA are working to achieve some type of legislation to improve and monitor the Groomers here in NH so that they can be held accountable for their actions and to insure a clean safe environment for you and your pets grooming needs. I am pet CPR and First Aid certified, and I attend continuing education whenever possible. HUMANITY BEFORE VANITY is our motto to insure, we put your pets’ needs first.

National Dog Groomers Association of America, Inc.
CPR First Aid Certified
National Society of Canine Cosmetologists

OSHAMichelle Scarpello:
Michelle Scarpello is our shop manager and an extremely talented groomer. Michelle is originally from Lynn MA, and lived and groomed on the west coast of FL, also in MA and NH. Michelle has over 15 years’ experience in grooming all breeds. She also has a special talent for grooming difficult dogs with unbelievable patience and understanding of what it takes to get your pet to understand the procedures involved in grooming without the use of muzzles or force. Her ability to show confidence along with calmness no fear and special techniques, allows her to complete grooms on many dogs’ others cannot. She will work with you and your pet on options to make grooming a better experience for all. Michelle’s work is a cut above and her continuing thirst for knowledge helps her stay on top of current issues in our field. Michelle is also on the same page as myself when it comes to the overall care for our pets’ health and skincare, not just about the finished cut, this is why we always put the pet first. Michelle is also pet CPR and First Aid certified and a member of ISCC and NDGAA. HUMANITY BEFORE VANITY!


Kristen Johnson:
In-Dog-Neat-O inc Grooming Studio would love to welcome Kristen Johnson to our grooming team. Kristen has been grooming for 7 years and was recently a grooming instructor for a grooming academy. She is very talented and will be here on Wednesdays, Fridays, and Saturdays opening up many new spots; especially on Saturdays! Please stop in and say hello or book an appointment with Kristen. We know you will be very happy. Thank you to all of our wonderful customers and remember if you refer someone, both you and your referral will receive a discount!

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