Appointments:

• All grooming is done by appointment only
• Most pets are completed in a 2-hour time period
• Since appointments are done on a one-to-one basis, please arrive for drop off on time
• 24-hour notice for all cancellations ($15 min / $30 max)

Rescheduling:

• For everyone’s safety, we may have to reschedule if your pet has or recently has had any of the following:
  • Diarrhea
  • Cough
  • Severe Skin Issues
  • Vomiting

Vaccines:

• Your pet vaccines must be up-to-date including the following:
  • Dogs:
    • Rabies
    • Distemper
    • Kennel Cough (recommended)
  • Cats:
    • Rabies
    • Distemper
    • Must be felv FIV negative

Pickup Service:

• Currently, pickup services only provide for elderly/disabled clients who cannot drive
• We are researching future opportunities with pickup and drop off services

Collars & Leashes:

• All pets must be on a leash and have a safe & proper fitting collar
• Cats must be in a carrier

Payment:

• Cash or check, Visa, MC, Discover, AMEX
• $25 for any returned checks
• Payment in full is expected at times of service unless otherwise arranged ahead of time