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Q: What if my pet is naughty?

  • We will do our best to work with your pet. However, in some cases, we may have to muzzle your pet for safety reasons. If your pet is too difficult to manage, we may suggest taking your pet to a trainer or your veterinarian to discuss medication options. We will also have to reschedule your grooming appointment. There may be a handling fee attached to your service if it requires 2 people to groom your pet.

Q: Should you tip your groomer?

  • Pet groomers are a service position so generally you would tip, We like to say we are your dog’s hairdresser so if you tip your hairdresser you might want to think about tipping your groomer, most groomers then tip out their bathers at the end of each day so no need to tip twice for other people working on your pet.

Q: What if I don’t like the haircut?

  • Talk to your groomer it may be a simple miscommunication between your description and what the groomer thought you were describing, remember It’s just hair or fur in some cases and it will grow back. Sometimes it may take any groomer a few times to get to know your pets particular coat and what style you are looking for. So, work with your groomer and talk to them and you will find exactly what it is you are looking for in your pets grooming experience and everyone will be happy in the end.

Q: Why did the last groomer always shave my pet, when I wanted a puppy cut?

  • Most groomers only shave a pet when it is a last resort or if an owner specifically requested it. However, if you are like most people you probably get your pet groomed every 6 to 8 weeks or longer. During this time between grooms your pet has probably gotten wet from rain or swimming or snow, they may have gotten muddy, and they may go to the park or daycare, basically they are just being a dog! This means that your pet needs to be brushed and or combed completely down to the skin level on a regular basis in order to prevent your pet from becoming matted. Mats can be very difficult to remove and most pets do like or tolerate this process, therefore your groomers only safe and reasonable option is to shave the coat down and start again. I might suggest that if you want to keep your pet looking and feeling their best, and if you are unable to handle the maintenance in between your grooming appointments, you should talk to your groomer about adding a bath brush-out or a comb-out service in between your regular grooming appointments which will help you and your pet achieve your ultimate grooming goals.

Q: Why do I have to fill out so many forms?

  • Here at In-Dog-Neat-O Grooming Studio, we are striving to provide you and your pet with not an excellent grooming service; but a salon that goes above and beyond to meet the highest safety standards while providing veterninary-grade cleanliness.
  • Therefore, these forms are being used to maintain accurate record-keeping for safety reasons. Feel free to ask our team of groomers any questions you may have while completing these forms.

Dog Grooming Hair Salons & Human Hair:

What does In-Dog-Neat-O do?

  • Wash
  • Dry
  • Brush/Comb/De-Mat
  • Shave various areas
  • Clip & grind nails
  • Pluck & clean ears''/Express anal glands
  • Perform a complete haircut with clippers. We then go over all of it with scissors
  • Shave/scissor extremely close to your pet’s eyes and ears , trim around the anus, and shave the private areas
  • Please understand all of this takes place while working with a 7”-12” scissors on a moving target!

You as a client wouldn't...

  • Wiggle
  • Bite
  • Scratch
  • Pee & poop
  • Need your anal glands expressed
  • Need your ears plucked & cleaned
  • Get a manicure/pedicure services included in your service
  • Your head is about the size of a large dog’s head. However, we have to groom the entire dog (nose to tail to toes & then some)…

These are things your dog may do
while I am performing all of my services...

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